Mexico , Brazil and Argentina News US firm Avaya ramps up nearshoring in Mexico, Argentina
“US customer experience and contact center company Avaya plans to expand its specialized workforce in Mexico and Argentina this year to strengthen its nearshoring capabilities, Galib Karim, senior global VP for Latin America, told BNamericas.
In the past two months, Avaya opened around 150 positions in these countries. It could surpass the mark of 1,000 professionals providing services to other geographies from the region within 18 months, according to Karim.
Avaya has around 9,000 customers using its products in Latin America, mostly small and mid-sized enterprises, and around 800 direct employees. The go-to-market, including sales and installation, is mainly handled by distributors, channels and resellers…”
https://www.bnamericas.com/en/news/us-firm-avaya-ramps-up-nearshoring-in-mexico-argentina